Aktive End-to-End/User Experience Monitoring

CitraTest APM®

Know what's really going on with the end user

With the measurement robots of our CitraTest APM® solution, you can reliably monitor the availability and response times of business-critical applications during operation from an end-user perspective. The measurement robots perform exactly the same actions as real users. If problems arise, they immediately sound the alarm. This allows your IT experts to intervene quickly and accurately - before users notice. Through integrated reporting, CitraTest APM® also provides you with important evidence of service quality in the availability and speed of business-critical applications. For example, you can provide complete evidence of compliance with service level agreements (SLAs).

All-rounder with insight: can be used anywhere and is easy to understand

CitraTest APM® monitors all application types and versions without exception:

  • every self-developed application
  • any client-server application
  • any web application
  • any legacy application

Also for virtualized environments, server-based computing and terminal emulations:

  • Citrix XenApp, XenDesktop
  • Microsoft Terminal Server
  • PowerTerm WebConnect Enterprise
  • and others

Seamlessly integrates with all enterprise management frameworks:

  • HP Business Service Management - BSM (formerly OpenView)
  • BMC Patrol
  • Remedy
  • Microsoft System Center
  • Microsoft Operations Manager 2007 (MOM)
  • Microsoft Operations Manager 2005 (MOM)
  • IBM Tivoli
  • CA Unicenter
  • Micromuse Netcool
  • SightLine
  • Empirix OneSight

Call-back service

Immediate information and the right contact.

Your Objectives:

  • Monitor applications provided by application service providers (ASP).
  • Monitoring the availability and performance of cloud applications
  • Monitoring the availability and performance of applications provided by Remote Desktop Services (Citrix etc.)

Your solution: CitraTest APM

  • Real-time end-to-end monitoring
  • Response time measurement
  • Availability monitoring
  • Performance measurement
  • Trend analysis
  • High IT service quality
  • Service Level Agreements (SLAs): support for enforcement and monitoring
  • all development environments: Java, IBM Websphere, Microsoft .NET, etc.
  • all runtime environments: Web browsers, terminal server clients such as Citrix, Microsoft, etc.
  • all applications without exception

Ensure that all critical applications are always available and running fast - for satisfied end users.

Requirements of our customers:

"Users must be able to work smoothly at all times."

"Our applications must always run smoothly and quickly."

"We need high IT service quality and proof of it."

...and we deliver the right solution.
Rely on CitraTest APM® and
the many years of experience of
Intelligent Solutions.